International Journal of Mathematical, Engineering and Management Sciences

ISSN: 2455-7749

Supply Chain Management Information Systems Survey for Jordanian Companies

Mahmoud Al-Odeh
School of Technology, Art & Design, Bemidji State University, Bemidji, MN, USA.

Safwan Altarazi
Industrial Engineering Department, School of Applied Technical Sciences, German Jordanian University, Amman, Jordan.


Received on November 12, 2018
Accepted on February 18, 2019


Effective information system (IS) has been one of the key factors that shaped the supply chain management (SCM) developments in the last few decades. The literature on surveying IS in SCM is somehow scarce, particularly in developing countries. The purpose of this study is to investigate the current use and future adoption direction of Supply Chain Management Information Systems (SCMIS) in Jordan. Data from 64 manufacturing and service firms were collected. The results show that i) the overall implementation of SCMIS is very poor, ii) the currently implemented SCMIS, and the expected to implement, are mostly focusing/will focus on separated functions within firms, iii) integration with suppliers’ and customers’ system, resistance to change from employees, and insufficient vendor support; are the main problems facing the adaptation of SCMIS, and iv) for improving SCM activities; enhanced information provision and closer cooperation between firms and associated governmental agencies are needed. The study is concluded with recommendations for SCM policymakers, firms’ managers, and SCMIS vendors.

Keywords- Information systems, Supply chain management, Jordan, Survey.


Al-Odeh, M., & Altarazi, S. (2019). Supply Chain Management Information Systems Survey for Jordanian Companies. International Journal of Mathematical, Engineering and Management Sciences, 4(3), 567-579.

Conflict of Interest

The authors confirm that there no conflict of interest to declare for this publication.


The authors would like to acknowledge and thank the companies and managers who contributed to this research. Thank you for their support and time. The authors are also grateful to the colleagues who reviewed this paper and provided valuable suggestions towards improving it.


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